Services

Executive & Leadership Coaching

Using a compassionate, growth-oriented approach, whether one-on-one or team coaching, we work together as thought partner / sounding board, to help navigate your leadership journey with tailored strategies and tools. This may include the following:

  • Clarification of your priority of values

  • Creation of a vision to reverse engineer the steps, set clear goals and move towards it

  • Break down internal barriers to navigate complex situations

  • Organizatonal-wide change management

  • Lead or influence without authorites

  • Manage up, across teams and departments

  • Difficult or courageous conversatons

  • Cross-cultural challenges impactng team performance

  • Delegation strategies

  • Relatonship and negotiaton strategies for buy-ins to create win-wins, etc.

  • Aligning goals with strategies

  • Surfacing unconscious bias to increase self awareness

  • Emotonal intelligence

  • Leadership effectiveness to impact bottom line

  • Resilience in uncertainty

  • Navigaton of network, bureaucracy, and politics

Team Leadership Upleveled Program

Why choose our program? Because we make leadership learning sticky! We focus holistically on the whole process by combining training with team and 1-on-1 coaching to continuously engage leaders and teams to ensure learning sustainability, so it is sticky to the mind. We assess each leader with their line manager to understand each of their gap(s) to determine which training is necessary. Not just that, we based our Team Leadership Upleveled Program on the Talent Development Cycle, and each can be customized to your organizational needs!

This program consists of 8 workshops as listed below and shown above. They are the foundation of a talent development program for teams of leaders and high potentials. For new managers, this program is most effective when combined as a series to create a leadership development program.

  1. Hiring Great Talent

  2. Setting and Aligning Goals with Strategies

  3. Clear Expectations and Effective Feedback

  4. Developing Others Through Coaching (How to coach for performance)

  5. Leading Effective and Empowering One on One Meetings

  6. Managing Performance Conversations  

  7. Building a Motivational and Inclusive Environment

  8. Relationship Strategies that Build Trust

We have 6 more add-on workshops (on the right and left of the circle above) are available to support hiring managers with all aspects of the talent development cycle:

  1. Lead with Emotional Intelligence (this has a mini assessment built-in without having to do the full EQi assessment)

  2. Having Difficult Conversations

  3. Moving From Bud/Peer to Boss (from a colleague to being a boss and/or for new managers)

  4. Building Leadership Coaching Skills (How to be a coaching leader)

  5. Being Resilient in Midst of Growth, Uncertainty and Change

  6. Best Practice to Leading Remote Teams

Each of the workshops are different from one another in both titles and contents. This is an entire end-to-end solution for long-term organizational impact. 

Contact us, so we can help you make leadership learning sticky!

Intercultural, Diversity, Equity and Inclusion Coaching

At Business Knowledge Integration Inc. (BKI), we guide leaders and organizations in your intercultural, diversity, equity, and inclusion needs by pairing coaching with your diversity, equity, and inclusion initiatives or programs to lead to more sustainable results. 

Coaching helps both minority and majority employees, including leaders, in:

  • Inclusive leadership effectiveness

  • Bias mitigation

  • Cultural intelligence

  • Inclusion by addressing diversity and cultural differences to enhance psychological safety and a sense of belonging to comfortably express opinions and embrace each other's uniqueness resulting in higher employee engagement and retention

  • Creating a psychologically safe culture for all, which is an essential part of leadership and employee engagement

Executive Career / Business Transition Coaching

Did you know that our CEO started coaching as a Career Coach since beginning of 2015?

Since then, she had helped more than 2000 executives, leaders and professionals transition their careers successfully. This includes support in transition for job promotion within same company, to next job at another organization, to different career, board roles, business owners, independent consultants, semi-retirement, gradual retirement or full retirement.

Customized for you, our program may include all or any of the following:

  • A strategic funnel technique that includes building a vision to set a career plan and reverse engineer what you need to do annually, quarterly, monthly, weekly and daily to atain your vision, objectives or goals

  • How to spruce up your cover letter, resumes and refine your LinkedIn profile to increase your % of response

  • How to measure the improvements on your LinkedIn profile

  • How to market and network with recruiters and contacts, so they bring the right opportunities to you

  • Sharing multiple tools for job search with you, including AI Tools

  • The formula for networking, and how to track your networking and applications

  • How to enhance your networking skills with or without a strong LinkedIn network

  • How to interview better and ask the right questions to ensure right cultural fit at the end of the interview for job sustainability

  • How to negotiate to create win-wins

  • When you land a new role, a 90-day onboarding plan coaching, etc.

The need for broad, inclusive leadership and engagement is captured by “the need to interact with and manage a multitude of stakeholders spread across the globe, which means that leaders of global organizations confront a diversity of values, perspectives, and expectations. Responding effectively to this diversity requires broad knowledge about constituencies, a willingness to include different voices into the corporate dialogue and decision-making process, and the capacity to balance multiple and often competing stakeholder interests”.

Stahl, G. K., Pless, N. M., & Maak, T.H.O.M.A.S. (2013). Responsible global leadership. In M. E. Mendenhall, J. Osland, A. Bird, G. R. Oddou, M. J. Stevens, M. Maznevski, & G. K. Stahl (Eds.), Global Leadership: Research, practice, and development (pp. 240-259). London: Routledge.

Facilitation of Workshops

“If you want to go fast, go alone; if you want to go far, go together”

- African proverb

Inclusive leadership effectiveness to affect business outcome is not a solo game, it requires a team effort for sustained results.  Working effectively as a team impacts employees’ sense of belonging and engagement.  We tailor group sessions to fulfill your project or program scope.

Samples of Workshops completed:

Chartered Professional in Human Resources (CPHR) Alberta Spring Day of Learning Workshop: Driving Employee Engagement on April 21, 2022.

Chartered Professional in Human Resources (CPHR) Alberta June Information Session: Interviewing to Win RFPs/RFQs on June 21, 2022.

International Coaching Federation (ICF) Calgary: Diversity and Inclusion from a Coaching Perspective on September 20, 2022

Based on the scope of work, the tools we use may include any of the below plus more:

  • 360 Inclusive Leadership Compass (360 Assessment)

  • The Leadership Circle Profile (360 Assessment)

  • Emotional Intelligence (EQ-i 2.0/EQ360) Assessment

  • Cultural Mastery 4C's Process with Individual Cultural Blueprint Indicator (ICBI) Assessment

  • Facet6 Personality Assessment

  • Energy Leadership Index Assessment

  • COR.E Leadership Dynamics program

  • Prosci Change Management Methodology

  • Intercultural Communications Strategies

  • Check your Privilege Assessment

  • Identifying Unconscious Bias Assessment and Intervention Tool

  • Assess Existing HR practices

  • Tool: Checklist of Behaviors Indicating Disengagement

  • Drivers of Engagement Checklist

  • Tool: Survey Your Work Group re Satisfaction and Engagement

  • Driving Engagement for HR Action Plan

  • Etc.

Article / Podcast Contributor

To bring diversity, equity, inclusion (DEI) and cultural awareness in organizations and businesses, Wilma writes for magazines, newsletters and speaks as guest on podcasts. 

Topics include:

  • Why Diversity and Cultural Awareness is Essential in Your Company and Your Team

  • How DEI and sense of Belonging impacts Employee Engagement

  • Inclusive and Intercultural Communications

  • Inclusive and Dialogic Leadership and Team Effectiveness

  • Inclusive Coaching Climate

  • Change Management

  • Intercultural, Cross-Cultural and Multicultural Management

Published Articles:

Chartered Professional in Human Resources (CPHR) Alberta Members’ January Newsletter Article 2022: How to Foster Inclusive Climate to Affect Engagement and Attrition

Chartered Professional in Human Resources (CPHR) Alberta Members’ May DEI newsletter Article 2022: One Vital Component of Mental Health: Psychological Safety in the Workplace

Chartered Professional in Human Resources (CPHR) Alberta Members’ July DEI newsletter Article 2022: Workplace Disability Inclusion

Chartered Professional in Human Resources (CPHR) Alberta Members’ October DEI newsletter Article 2022: Neurodiversity Inclusion: Autism at Work

Published Podcasts:

Psychological Health and Safety in Canada Podcast: The Psychological Health & Safety Links to Equity, Inclusion and Diversity Leaders

For more information on any of the services, book an initial complimentary consultation to discuss what a strategic partnership could look like.

NOTE: At BKI, we believe in supporting and giving back to our communities. Hence, 5% percentage of all revenue received is donated to non-profit organization(s) of our choice. The more we serve you, the more we serve those in need.